Reputation Management Strategy
- Samaritan Children’s Home

- May 17, 2023
- 2 min read
Our reputation or image is our first priority. We take whatever is happening online or internet very seriously.
We Keep an eye on what people are saying about our brand on social media platforms, review sites and other relevant online sources. This will help us identify negative comments, reviews or feedback and address them promptly. We are very careful on how we respond to negative comments and what we are posting on social media platforms as well.
Using monitoring tools such as Google alerts, mention, and social mention to track mentions of the organization name, related key words and hashtags on social media platforms, blogs and news websites helps to keep clean image because we are very fast to attend any problem or situation happening online.
Social Media
People are increasingly engaging with organizations of their interest on social media. So we made our presence known on social media platforms like Facebook, Twitter, and others. What we publish on these portals is important to engage with our audience, but what is equally important is what others are saying. Social media is amazing because of its two-way channels and we can make the most of it by having a sound engagement strategy in place.
Employees and Prospective Applicants.
We strives to have and retain the best of human resources. Believe it or not, applicants look for online reviews and reputation of an organization before applying for a role. So maintaining a good online reputation can even help you in finding the best candidates for your teams.
Press and online reports
What others say does matter! Donors and even the general public goes to third-party and authentic portals for information about NGOs. Some examples can be the press articles and platforms, online journals and reports as thrown up by the common search engines like Google. You can try proactively to enhance your position on the search pages by ensuring your activity on these kinds of reports. Publish more and good to be seen more.




Comments